Getting started

Essential guides to help you set up and start using Muddy Booking.

Creating a walk

Learn how to create and configure a new walk for your dog walking business.

Customizing branding and website

Learn how to upload your logo, choose colors, and customize your hosted booking website with content and social media links.

Setting an opening date for your business

Set a future opening date to control when customers can start booking walks with your business.

Setting up legal documents

Learn how to configure your terms and conditions, privacy policy, and cancellation policy for your booking system.

Setting up opening times

Define when your facility is available for bookings at both business and individual walk levels, and learn how walk-level times override business defaults.

Changing the system colour scheme

Learn how to customise your Muddy Booking interface with different colour schemes.

Configuring booking rules

Set up booking notice periods, advance booking limits, maximum dogs per slot, buffer periods, and slot starting intervals.

Setting up a cancellation policy

Configure cancellation notice periods, fees, and late cancellation rules to protect your business from last-minute changes.

Setting up WhatsApp and SMS notifications

Learn how to configure WhatsApp and SMS notifications, purchase credits, and manage automatic top-ups.

Customizing app terminology

Learn how to customize the language used throughout Muddy Booking to match your specific business type.

Setting up banned breeds

Learn how to configure your banned breeds policy to control which dog breeds can book walks.