How our system works for you

Muddy Booking is a booking system built specifically for enclosed dog fields, with features to help you increase bookings and keep customers coming back.

Our all-in-one platform handles everything; from bookings and payments to automated gate codes, waiting lists and field closures. Muddy takes the administrative burden out of running a dog field.

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How it works

Our features

24/7 Online Bookings

Customers can book anytime, on your own website or on our app.

Unlimited Calendars

As many fields as you want, at no extra charge.

Advance Bookings

Let customers book months ahead, or just a day. You're in control.

SMS Notifications New

Send customised SMS confirmations and reminders to customers on your schedule.

Smart Search New

Our smart search understands misspellings and partial matches, so you'll spend less time hunting down customers and bookings.

Waiting Lists New

Allow customers to register for notifications when their preferred time slot becomes available.

Self Service Rescheduling

Let customers change their bookings, with refunds and additional payments handled automatically.

Flexible Pricing

Set higher rates for commercial walkers, offer discounts for bulk bookings, and more.

Bulk Booking Popular

Let customers book different dates, fields and durations in one transaction.

Discount Codes

Offer discounts with coupon codes, or automatically based on your rules.

Surcharges

Apply surcharges for peak times or automatically collect charity donations.

Express Payments Popular

Accept Apple Pay and Google Pay, speeding up the checkout process and reducing customer frustrations.

Fast Payouts

Get paid daily, straight into your bank account, and benefit from integrations with popular accounting software.

Block Outs

Block out your fields for cutting the grass or upgrading the fences.

Secure Gate Codes

Require customers to enter a code for field access, and automatically change codes.

Banned Breeds New

Easily specify which breeds are allowed in your fields, and provide additional information to customers.

Multiple Payment Options

Accept card payments, Apple Pay, Google Pay, PayPal and more.

what3words Integration

Use what3words to provide precise field locations, making it easy for customers to find you.

Customer Management

Manage customer details, merge customers, re-assign bookings and view customer stats.

Bookings via Facebook

Allow clients to start the booking process straight from your Facebook page.

UK Tech Support

Our friendly, Cornwall-based team offer prompt and personalized support to help your business thrive.

Looking for a different feature?

Subscribe to our feature alerts to be the first to know when something new goes live — we're always adding tools to make bookings easier for you and your customers.

Got a feature idea for us? Send us an email and let us know!

How does Muddy stack up?

Muddy Booking
Unlimited Calendars
limited*
Self Scheduling
Refunds
Flexible Pricing
limited*
Express Payments
Block Outs
Bulk Booking
limited*
Discount Codes
Payments
Email Reminders
Email Confirmations
SMS Confirmations
Optional cost
SMS Reminders
Optional cost
Multiple Payment Options
Surcharges
Generate Gate Codes
Custom Logo
VAT support
Unlimited Staff Members
Custom Walk Duration
what3words Support
Self Service Rescheduling
Smart Search
Waiting List
limited*
Banned Breeds
limited*
Built For Dog Fields
* This feature is only available on some plans, has limitations, or is not available in conjunction with certain other features.

Don't take it from us...

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Muddy Booking have taken a non tech person and explained everything in such way that I understand and feel confident to move forward with our new online booking system. Very easy and professional people to deal with whenever I need them. Would highly recommend.

Lisa Guy

Owner, Knightswood Welly Walks

Lisa's booking form