Accessing banned breeds settings
To set up your banned breeds policy, navigate to your settings:
- Go to Settings from your main menu
- Find the Pricing section
- Click Banned breeds (1)

Understanding the policy options
Muddy Booking provides four different policy options for handling banned breeds:

Allow all
Choose this option if you accept all dog breeds without any restrictions. This is the most inclusive policy and places no breed-based limitations on bookings.
Allow none
Select this option if you do not accept any of the commonly banned breeds. This provides the most restrictive policy regarding banned breeds.
Allow some
This option lets you create a custom policy by selecting specific breeds that you're comfortable accepting. When you choose this option, you'll see a list of breeds to select from.
Unspecified
Choose this if you prefer not to set a specific banned breeds policy through the system.
Setting up selective breed acceptance
If you want to accept some but not all banned breeds, select Allow some (1). This will reveal the breed selection options (2):

You can select from these commonly banned breeds:
- Pit Bull Terrier
- Japanese Tosa
- Dogo Argentino
- Fila Brasileiro
- XL Bully
Simply tick the checkbox next to each breed you're willing to accept for walks.
Adding additional information
You can provide extra details about your banned breeds policy to help customers understand your requirements:
- Scroll down to the Additional information section (1)
- Enter any relevant details about your policy
- Click Save (2) to apply your changes

The information you add here will be shown to customers, so consider including:
- Your reasoning behind the policy
- Contact information for questions
- Any exceptions or special circumstances
- Alternative arrangements you might offer
Saving your settings
Once you've configured your banned breeds policy and added any additional information, click Save to apply your changes. You'll be returned to the main settings page, and your policy will be active immediately.
Important considerations
- Your banned breeds policy affects all bookings across your entire service
- The policy information you provide will be visible to customers during the booking process
- Consider your insurance requirements and local regulations when setting your policy
- You can change your policy at any time by returning to this settings page
Setting a clear banned breeds policy helps manage customer expectations and ensures you only receive bookings for dogs you're comfortable walking.