Sending vouchers to customers

Accessing the send voucher feature

Once you've created a voucher, you can email it to a customer.

1. Go to Vouchers in the left-hand menu

2. Click the voucher you want to send
3. Click Send voucher

Filling out the send voucher form

A form appears at the top of the page:

• Recipient email (1) (required): where to send the voucher
• Recipient name (2) (optional): used in the email's greeting
• Personal message (3) (optional): shown above the voucher details in the email
• Schedule for later (optional): send it at a set date and time instead of now

Sending the voucher

1. Enter the customer's email in Recipient email
2. Add their name or a message if you like
3. Click Send voucher (4)

After sending

You'll be back on the voucher's page.

The Deliveries section (1) lists the email with:

• The recipient's email and name
• Its status, which starts as PENDING and changes to SENT
• When it was sent

Important notes

• You can send the same voucher to several people. Each gets their own email, but they all share the same code and balance
• Anyone with the code can use the voucher while it's ACTIVE
• Every send is listed in the voucher's Deliveries section